5gbd Terms & Conditions
Eligibility & Account Registration
To open a 5gbd account you must be at least 18 years old. Players who are under 18 are strictly prohibited from registering, depositing, or placing any wager on the platform.
Each person may hold only one account. Attempting to open a second account — whether under a different name, phone number, or payment wallet — is a breach of these terms. Duplicate accounts will be closed and any pending balance may be forfeited.
When you register, you must provide accurate details: your real name as it appears on your National ID Card (NID) or passport, a working phone number, and a valid payment wallet (bKash, Nagad, Rocket, or Upay). Providing false information is grounds for immediate account suspension.
Your Account Security
Your login credentials are your responsibility. Never share your password with anyone, including 5gbd support staff — we will never ask for your password.
- Use a strong, unique password that you don't use on other sites.
- Log out of your account when using a shared device or public Wi-Fi.
- Report any suspected unauthorised access immediately to [email protected].
5gbd is not liable for losses that result from you sharing your credentials or from device security failures on your end. If you believe your account has been compromised, contact our 24/7 live chat without delay.
Deposits & Payment Methods
5gbd accepts deposits via the four payment methods listed below. All amounts are in Bangladeshi Taka (৳).
| Method | Min. Deposit | Arrival Time | Fee |
|---|---|---|---|
| bKash | ৳300 | ~2 minutes | None from 5gbd |
| Nagad | ৳300 | ~2 minutes | None from 5gbd |
| Rocket | ৳300 | ~2 minutes | None from 5gbd |
| Upay | ৳300 | ~2 minutes | None from 5gbd |
Deposits must come from a wallet registered in your own name. Third-party deposits (sending money from someone else's bKash or Nagad) are not allowed and may trigger a KYC hold on your account.
5gbd does not impose a processing fee on deposits. Any charges from your mobile wallet provider are separate and beyond our control.
Withdrawals & KYC Verification
Before your first withdrawal, you must complete identity verification (KYC). This is a one-time process that protects your account and keeps the platform secure for everyone.
Accepted KYC Documents
- National ID Card (NID)
- Passport
- Driving Licence
Upload a clear photo or scan of your document via the Account section. Our team reviews KYC submissions within 2 hours during normal operating hours. First-time withdrawals are processed within 6 hours after KYC approval.
| Withdrawal Rule | Amount / Time |
|---|---|
| Minimum withdrawal | ৳1,300 |
| Maximum daily withdrawal | ৳55,000 |
| Typical processing time | ~19 minutes |
| First-time withdrawal | Within 6 hours (after KYC) |
Withdrawals go back to the same wallet you used for your most recent deposit. 5gbd does not send funds to third-party accounts or bank accounts not linked to your registered profile.
Bonus Terms & Wagering Rules
5gbd offers a first-deposit welcome bonus, reload bonuses, daily cashback, and referral rewards. Each bonus type has its own conditions. The numbers below apply to the standard welcome offer.
| Condition | Detail |
|---|---|
| Welcome bonus rate | 155% on first deposit |
| Maximum bonus amount | ৳11,000 |
| Minimum qualifying deposit | ৳300 |
| Wagering requirement | 25× (deposit + bonus) |
| Validity period | 7 days from activation |
| Eligible games | Slots, Fishing, Card Games |
How wagering works
If you deposit ৳1,000 and receive a ৳1,550 bonus, the total to wager is ৳2,550 × 25 = ৳63,750. You must reach this total in real-money bets on eligible games before any bonus-derived winnings can be withdrawn.
Reload bonus (30% on subsequent deposits) and daily cashback (0.9% on net losses) carry the same 25× wagering requirement unless a specific promotion states otherwise. Cashback is credited to your account automatically — no claim needed.
5gbd reserves the right to modify, pause, or end any promotion at any time. Changes are announced in the Promotions section of the site. Bonus abuse — including the use of multiple accounts or coordinated betting strategies to exploit offers — will result in account closure.
Game Rules & Fair Play
All games on 5gbd — including slots from Playtech, fishing games from JDB, card games, and live casino tables — are operated by their respective providers. Each game's RTP and minimum/maximum bet are shown in the game lobby.
In the event of a disconnection mid-game, the platform records the game state server-side. If a round was completed before the connection dropped, the result stands. If the round was not completed, the bet is returned to your balance. 5gbd is not responsible for interrupted rounds caused by your internet connection or device.
Results are final once confirmed by the game server. We do not reverse completed rounds based on player preference. If you believe a technical error affected an outcome, raise a dispute via live chat within 24 hours of the round ending.
Prohibited Actions
The following actions are strictly prohibited on 5gbd. Violations may result in account suspension, balance forfeiture, and a permanent ban:
- Registering more than one account.
- Using bots, scripts, or automated software to place bets.
- Colluding with other players to influence game outcomes or exploit promotions.
- Making deposits from wallets registered in someone else's name.
- Attempting to launder funds or use the platform for any illegal financial activity.
- Providing false identity documents during KYC verification.
- Reverse-engineering, scraping, or attacking the 5gbd platform in any way.
- Exploiting software bugs instead of reporting them. Report any bug you find to [email protected].
Limitation of Responsibility
5gbd provides the platform on an "as is" basis. While we work hard to keep the site available around the clock, we do not guarantee uninterrupted access. Scheduled maintenance or unexpected outages can occur.
5gbd is not liable for any indirect, consequential, or financial losses resulting from: platform downtime, game errors (unless confirmed as a platform fault), changes in bonus terms, or losses arising from your own betting decisions.
Our total liability in any single dispute is capped at the value of the bet in question. We are not responsible for taxes or duties that may apply to your winnings under Bangladesh law — that remains your responsibility.
Playing Within Safe Limits
5gbd takes problem gambling seriously. Tools available in your account settings include deposit limits, session time reminders, and a self-exclusion option. If gambling is causing you stress, financial difficulty, or harm to your relationships, please use these tools or reach out to our support team.
Self-exclusion requests are actioned within 24 hours. During self-exclusion, your account is locked and you will not receive any promotional emails. To re-open an excluded account, you must contact support and observe a mandatory cooling-off period.
If you need help, our 24/7 live chat team can connect you with self-exclusion options at any time. You can also email [email protected].
Changes to These Terms
5gbd may update these Terms & Conditions at any time. When we do, the "Last updated" date at the top of this page changes. For significant changes — such as new wagering rules or withdrawal limits — we will post a notice on the homepage or send a message to your registered contact.
Continuing to use the platform after an update is published means you accept the revised terms. If you do not agree with a change, you must stop using the platform and withdraw your balance before the change takes effect. Contact us if you need help doing this.
How to Reach Us
If you have a question about these terms, a complaint about a transaction, or a dispute about a game result, our support team is available every day of the year.
- Live Chat: available 24/7 from the homepage or your account dashboard.
- Email: [email protected] — replies within a few hours.
When you contact us, include your registered phone number and a description of the issue. For transaction disputes, include the date, amount, and payment method used. We aim to resolve all complaints within 72 hours.